Milibris
Results in the Tech Stack study
Results come from publishers’ answers and cannot be edited by the vendor. Learn more
What its users say (28)
5/10“Complicated customer relationship.”
7/10“Strengths: technical reliability (little service interruption) and the functional richness of the reading interface. Limitations: customer support and account management that lack drive, and too limited an analytics offering. The absence of detailed KPIs within issues holds back the optimisation of our performance.”
7/10“Article view. Stability and support.”
7/10“Very smooth reader, both on the web and in the app, and fairly responsive support.”
8/10“Good ergonomics. A little expensive compared with what open source scripts can do.”
6/10“Customer experience could be improved; stability.”
8/10“Good tool with very useful and innovative features for subscribers.”
8/10“Good tool, available team.”
7/10“Complex feed management and limited customisation.”
4/10“No flexibility, average communication, poor responsiveness, no innovation.”
8/10“It has greatly improved on our old in-house solution. Recently put into production, not enough hindsight to say more.”
6/10“Effective, lack of developments. Performance problem.”
6/10“Simple and effective management of the newsstand but latency in generating the XML files, which can be problematic.”
6/10“Offline version not available.”
7/10“Does the job well enough not to feel the urge to migrate.”
6/10“Little agility to develop and personalise the subscriber experience of this product.”
6/10“Does the job. Should be more of a driving force in transforming the model.”
8/10“Easy to use.”
5/10“Unsatisfactory support on the tech side, little visibility on the product strategy, little support on maximising usage.”
7/10“Tool little used by us: PDF made available but no additional use. Limited performance tracking, complex ticketing system for the customer relationship. Issue around ad management that will need looking into.”
7/10“Fairly good reader but a few service interruptions that were detrimental to our group.”
8/10“The solution satisfies us, the contacts are responsive and we managed to integrate it into a tab of our app (vs two apps for other publishers).”
6/10“Does the job but nothing more.”
10/10“Good solution with lots of possibilities.”
5/10“Suitable solution but not very innovative.”
2/10“High risk of piracy.”
7/10“We use the basic reader, nothing amazing but OK. On the technical side (subscription rights management, updates) it is not perfect, regular problems.”
8/10“Reliable technology suited to the need. But little flexibility and no agency partner to handle specific needs.”
Anonymised comments from study respondents.