Mailchimp
Last update : September 22, 2026
Results in the Tech Stack study
Results come from publishers’ answers and cannot be edited by the vendor. Learn more
8 %Adoption rate · of respondents
4.3/10Satisfaction
What its users say (10)
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4/10“Expensive, not great for marketing segmentation, slow API.”
2/10“Expensive, very poor customer service, not suited to an editorial team.”
7/10“A bit expensive but effective.”
7/10“Simple and functional.”
6/10“Expensive. Their pricing approach is not honest. We are possibly thinking about MailerLite.”
6/10“Expensive for what it is. We may switch to Brevo.”
6/10“Does the job well, but limited in analytics and marketing automation.”
6/10“It is good but we are migrating to Imagino.”
6/10“Upcoming migration to Sendinblue over GDPR issues.”
8/10“Still lacks features to personalise emails easily.”
Anonymised comments from study respondents.