Netino by Webhelp
Results in the Tech Stack study
Results come from publishers’ answers and cannot be edited by the vendor. Learn more
What its users say (28)
5/10“Not very proactive, but little at stake on this subject today.”
7/10“Not perfect but does the job.”
8/10“Satisfied with the quality of moderation and the responsiveness of the teams.”
3/10“Not satisfied with the solution to date.”
10/10“Responsive, reliable and professional.”
6/10“The emergence of AI makes moderation possible, but there are still a lot of gaps and misinterpretations.”
6/10“Does the job; little at stake at present as it is only applied to the Facebook accounts of some of our brands. We rarely look at what is being done. Discussions under way with Bodyguard to address social listening issues.”
5/10“Cost and level of moderation.”
5/10“Lack of vigilance in handling virulent comments.”
7/10“We are satisfied with this solution: even though moderation is not 100% perfect on our owned platforms, the teams are highly responsive.”
6/10“Currently meets our use cases.”
8/10“An effective moderation solution even though the number of comments tends to fall year on year.”
7/10“Good moderation, responsive teams but a technical interface that is starting to show its age.”
6/10“Good use of AI even though there are improvements to be made. Fast but there are still big moderation failures.”
6/10“Optimisations to be made on negative reviews.”
8/10“Effective and responsive.”
7/10“OK but only on the moderation side.”
4/10“"Old-school" management, not very flexible and rather dated.”
6/10“Using Netino, but we are going to switch to Logora for the whole community side and Bodyguard for social media.”
6/10“No more comment space on the site. Used on the group's social media. Little monitoring, this is no longer a matter of legal obligation / quality of life for the CMs.”
8/10“Very good support and very advanced in terms of AI.”
7/10“No moderation is perfect, but Netino's value for money seems to us to be well placed.”
5/10“Basic but inexpensive.”
7/10“The solution allows comment moderation and works well.”
7/10“Good value for money in the service.”
8/10“Value for money.”
6/10“A lot of bad comments slip through the net.”
9/10“Fully meets our needs.”
Anonymised comments from study respondents.