Brevo (ex-Sendinblue)
Results in the Tech Stack study
Results come from publishers’ answers and cannot be edited by the vendor. Learn more
What its users say (22)
6/10“Several outages and malfunctions recently. Extremely basic A/B testing features, not very user-friendly.”
9/10“We are very satisfied. We work with Brevo on a daily basis, and the responsiveness of the customer service is a real plus. Brevo is continuously improving its tool, and it clearly shows.”
5/10“Little support and we are on a very old version.”
8/10“Good tool with marketing automation features driven by our subscription management system, which greatly simplifies processes.”
8/10“Very simple and flexible to use, allows good creativity in the templates.”
8/10“Easy to get to grips with.”
7/10“Good deliverability rate. Comprehensive and practical tool.”
6/10“A slightly expensive tool, and sometimes unstable.”
8/10“Excellent tool. Nothing to say.”
7/10“Despite a few service interruptions, it is good to use.”
8/10“Meets the needs but is becoming too expensive.”
8/10“Outages from time to time.”
7/10“(Now called Brevo 😉 Works quite well, but increasingly expensive.”
6/10“Powerful solution in terms of marketing automation, fairly good customer follow-up, a bit expensive.”
9/10“Intuitive, many features and above all very responsive after-sales support.”
9/10“Effective, scalable, wide range of actions.”
8/10“Easy to get to grips with and not too expensive. Slight drawback for managing unsubscribes on segments.”
6/10“RSS feed management for newsletters not optimal.”
8/10“Very easy to use – Good deliverability.”
3/10“Completely rubbish support, inconsistent features and interfaces, borderline dishonest practices.”
9/10“Brevo (ex-SIB) combines quite a few useful features, including appointment booking or CRM…”
8/10“High-performing, easy to use, creative.”
Anonymised comments from study respondents.