Stripe
Results in the Tech Stack study
Results come from publishers’ answers and cannot be edited by the vendor. Learn more
What its users say (17)
8/10“We do not have a PSP at our company, but we occasionally launch landing pages with special offers. In those cases, we use Stripe: easy to use and handy on the marketing side for generating one-off payment links.”
8/10“Good API, good reporting, no production incidents.”
9/10“Reliable, documented, functional, simple reporting.”
10/10“Very good, especially the smart retry.”
9/10“Reliable and effective, especially for managing disputes and transactions.”
9/10“Simple for reporting and customer service. Provides forecast data on LTV.”
7/10“Overall, the service works well: very few bugs or technical problems. The console interface is also fairly intuitive and modern, and benefits from regular updates that gradually improve the tool. On the other hand, the support is not always up to scratch. Some issues can take several months to be dealt with, and we systematically have to chase to get a response.”
7/10“Does the job well, fees not too high.”
8/10“Easy to integrate and configure.”
8/10“Works well but has weaknesses when it comes to promo codes and failed payments.”
5/10“Complicated internationally on currency exchange issues.”
9/10“Reliable, fast, fairly exhaustive reports.”
7/10“Stripe works well, but the plug-in integration with WooCommerce (Stripe/WooCommerce gateways plug-in) has been the source of a lot of trouble on payment funnels / changing payment method. And consequently a big impact on the customer service teams.”
8/10“Apart from a recent incident, 100% reliable, great API for our developer.”
8/10“Meets our needs.”
8/10“This will be handled directly by Chargebee going forward, but otherwise no problems currently with Stripe.”
9/10“Very good support, very responsive and a very high-performing solution.”
Anonymised comments from study respondents.